INVOICE INFORMATION
This now applies for everyone; new customers, friends and even family.
This is a change I did not want to make but even one person (and it has happened with all of the above) skipping on payment or not able to pay right away can dramatically effect my ability to pay my own bills.
First off, let me say that I am not the typical business owner. I make very little on these orders, and in some cases barely charge enough to cover my materials costs. After taking a loss on so many orders, I am forced to require payment up front. Once the work has been completed I will package the order update the invoice as completed on my end and set the order up for delivery. If it is to be shipped it will be run through the mailing system and the shipping cost will be relayed.
I now require the invoice to be paid in full before I deliver or put the order in the mail.
If you pay a deposit or lesser amount, we will only package and ship what has been paid for.
LEGAL NOTICE
By making a payment you are entering into a legal contract.
By making a payment you are approving this invoice as it is.
By making a payment you are authorising us to use all images and information.
By making a payment you are certifying that all images and information is correct and that you have legal and authorised use of all images and information provided.
Any changes made after a payment is made are subject to additional costs. If the changes are substantial, you may forfeit the deposit and will need to renegotiate a new contract before the project can continue.
The moment the deposit or any subsequent payment has been made it is non-refundable. If you find you need to cancel the order at any stage you must first contact us so we can stop any further progress. If we have a deficit at the time of canceling you may be charged a "Kill fee" to cover any and all work that has been done on our end.
By paying making a payment you are agreeing to these terms.
If the terms of this agreement are broken and you refuse to cover any and all costs we have incurred we will pursue legal action. With this agreement you are promising to cover all costs associated. This includes all materials associated with the job to the notified point of cancelation, any and all legal fees associated with any form of payment collection, any time spent on designing or creating any part of this order as well as any other fees or costs incurred as part of this order.
We absolutely will work with you and your situation to the best of our abilities before pursuing any legal action. We never want any of these situations to happen, but because we are such a small business we have to protect ourselves and our ability to continue to do business.